Privacy Policy for VOX Digital Platform Asset

Effective Date: Friday 26th July 2024

Introduction

Welcome to VOX Digital Platform Asset ("VOX", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://vox.energy (the "Site") and use our services (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring that your personal data is protected.

Data Controller and Data Processor

VOX is the data controller for the personal data you provide through the Site and Services. This means we determine the purposes and means of processing your personal data.

Information We Collect

Personal Data

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other authentication data.
• Payment Information: Credit card details, billing information, and transaction history.
• Usage Data: Information about how you use our Site and Services, such as IP addresses, browser type, operating system, referring URLs, and activity on our Site.

Non-Personal Data

We may also collect non-personal data that cannot be used to identify you, such as aggregated data about how users interact with our Site and Services.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Site and Services.
• Process transactions and send related information, such as purchase confirmations and invoices.
• Communicate with you, including responding to your inquiries, sending updates, and providing customer support.
• Improve our Site and Services, including conducting research and analysis.
• Ensure the security of our Site and Services.
• Comply with legal obligations and protect our rights.

Legal Basis for Processing Personal Data

We process personal data under the following legal bases:

• Consent: Where you have given us consent to process your personal data.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where processing is necessary to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Sharing and Disclosure

We do not share your personal data with anyone without your explicit consent, except in the following situations:

• Service Providers: We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These service providers are contractually obligated to protect your personal data and use it only as instructed by us.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may transfer your personal data in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that any such transfers comply with applicable data protection laws and that your personal data remains protected.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to access the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request restriction of processing your personal data.
• Data Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing your personal data.
• Withdraw Consent: The right to withdraw your consent at any time.

To exercise these rights, please contact us at [privacy@vox.energy].

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site and indicating the effective date of the update.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

VOX Digital Platform Asset
Email: [privacy@vox.energy]

No Data Sharing Without Permission

VOX strictly adheres to the principle that no data will be shared with any third party without the explicit permission of the data owner. We respect your privacy and ensure that your personal data remains confidential and secure. Any request for data sharing will be communicated clearly, and your consent will be obtained before proceeding.